Archive for the ‘Beyond Fraud’ Category

21
Feb/10
3

Great Article – Theft of Receipts Schemes Thriving

This article appearing February 21, 2010 illustrates two key points I highlight in my writing and speaking. First – theft of cash receipts schemes continues to be the method of choice, stealing payments intended to employers and diverting them for personal use. Second – sharing information during an investigation often leads to additional discoveries and information.

This individual was accused of stealing $171,000 in payments payable to the organization, a non-profit working with disabled children no less. Then, by sharing information with the individual’s prior employer, the prior employer discovered the same individual had stolen $335,000 in payments intended to them. Further, the same individual faces yet more charges for theft in a third context here in Connecticut.

Attorneys often provide advice, rightfully so, suggesting that communications be maintained to a minimum to limit potential exposure to the victim organization. However, if sharing of information and discussions with previous and successor employers does not occur, potential actions and thefts of an individual could go undetected forever. It is common for someone to steal, go undetected or go unprosecuted, only to obtain future employment and steal again, commonly using the same schemes of the past.

Thefts of cash receipts and payments have been the most common schemes I have encountered in the last few years.  I am convinced the ATMs and other automated depositing processes have contributed in large part to this, as the checks payable to the employer are easily deposited directly into the suspect’s account. Controls are critical for every organization over the cash receipts and deposit processes for these reasons.

Read the entire article >

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3
Feb/10
0

When $5,000 Doesn’t Really Mean $5,000

Automation and technology, in many regards, has improved our lives.  One area that continues to concern me on a daily basis is within the banking systems.

Finding material to write about isn’t usually an issue, as so many things happen to me personally with my own banking, all of which never ceases to surprise me.

What was today’s bank error – the misapplication of my payment.

I sent in a check for $5,000 to my credit card company (a major bank in Connecticut) in an attempt to get my balance under control.  I used a check from our savings account (has a check feature) to pay the funds, and I wrote the check information into the register.

I monitored my credit card account details on-line each day, and soon a payment was posted to my account.  The issue – the payment was for $500 (not $5,000).  Thinking a payment I had already scheduled for $500 was what I saw, I didn’t think much of it.  A day later I received a confirmation for the withdrawal of the $500 from our savings account.

I looked back at my register, and I had written $5,000.  I figured I wrote the check for $500, when I intended to write it for $5,000 (I don’t write checks of this size all too often, so perhaps subconsciously I couldn’t bring myself to write this one).  I contacted my bank and requested an image of the check I had written.  Checks no longer get returned to account holders, and tracking down images are getting harder as I learned.  Turns out my bank never received an image – only an electronic file with the withdrawal information in the file.

I had to next call the credit card issuer and have them track down the image of my check, to determine if I had written it for $500 or $5,000, another venture.  Turns out I did in fact write it for $5,000 (and not $500).  Their processor entered my check incorrectly.

No big deal?  Well, interest tolls on the unpaid balance of your credit card.  If I chose their solution to send in another check for the difference, I would pay interest on the unpaid balance for the period until they received my second check (because of their posting error).

Rather, I required them to reprocess my payment for the correct amount ($5,000) as of the day they received it, recalculate the interest in my account, and credit me the proper amount.

This is just another example of why you really need to monitor your banking and credit card activity on a daily basis, and stay on top of your accounts and balances.  Don’t become complacent and rely on the systems and procedures of the financial institutions to get things right.

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19
Dec/09
1

Return of Red Box Movie Makes My Weekend

With all the press, attention and media stories focusing on the bad things that occur in society, it is easy at times to believe that society has really gone downhill, leaving one to wonder if any good remains.  Working in the field of fraud investigations, it is easy at times to believe that might be the case, with everyone out to get what they are “entitled” to, at any cost.  Certainly it can be seen in people’s behavior, especially this time of year with long shopping lines and bad driving habits.

I for one decided a while back that good does remain in society, albeit hard to find at times, and that there are many people like me that work hard to go out of their way to help others by doing good deeds, and by doing the right thing, with no expectation of compensation or acknowledgment.

Today was a good day of redemption.  The northeast is about to get blanketed in a blizzard, and the grocery store was mobbed this morning.  All the shopping carts were scattered in the parking lot, and the wind was blowing before the snow’s arrival.  My son and I just finished shopping after renting a Red Box movie, and loaded the bags into the car.  We then collected carts across the lot and returned a bunch to the front door, with customers waiting and thanking us for bringing them carts.

When we finished unpacking our groceries, we discovered we must have left the rented movie in our cart, now in the midst of all the carts we brought back.  We called the store, but no one returned the movie.  We learned the consequence of our forgetfulness was going to be $25 (versus the dollar daily rental fee).  We watched on-line for notice that someone returned the movie to the vending machine, but nothing appeared.

Then, most to my surprise, a movie return notice appeared in our email in-box.  Someone obviously found our rented movie, and rather than take it home and watch it, or worse, simply keep it or give it as a gift, they simply put it back into the vending machine, limiting my loss to $1.06.

To the person who returned the movie this morning – a big THANK YOU! Not just for returning the movie, but also for showing me that people still do exist that do the right thing when presented with a situation.  You made my day.